Spinanga Casino Terms of Use
This page sets out the terms and conditions that govern your account and use of Spinanga. It explains the rules we apply, the relationship between you and us, and the general conduct expected on the platform. By registering an account or using our services you accept these terms and any updates we publish on this page.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Provide accurate personal information when registering and update it promptly if anything changes. We may suspend or close accounts where we suspect fraud, unauthorised use, or breaches of these terms.
Verification and identification
We may require identity checks and documentation before allowing withdrawals or where required for safety and compliance. You must provide valid ID and proof of address on request. Until verification is complete, we may restrict account access, deposits or withdrawals.
Account limits
We reserve the right to set deposit, loss, stake and withdrawal limits on accounts. You may set your own limits where available and contact our support team if you need assistance. Persistent misuse or circumvention of limits may lead to account restriction.
Eligibility requirements
You must be of legal gambling age in your jurisdiction and legally permitted to use our services. You may hold only one account unless we expressly agree otherwise. We may refuse registration or close accounts where local law or our internal rules prohibit provision of services.
Acceptable platform use
Use the platform only for lawful, personal gaming and betting activity. Do not attempt to manipulate games, exploit technical errors, collude with other users, or use automated tools to place bets. We may investigate suspicious activity and take action including withholding funds, cancelling winnings and closing accounts.
General bonus and promotion rules
Promotions are governed by their specific terms which form part of these conditions. Only one promotion may be active per account where stated, and we may require wagering or other conditions to be met before withdrawals. We may revoke or alter promotional offers at our discretion and will apply the stated terms for each offer.
Deposits and withdrawals
Payments must be made using accepted methods and in accordance with the limits and currency options available to you. Withdrawals are subject to verification checks and may be delayed while we complete required identity or security checks. We may cancel or reverse transactions that breach these terms or applicable law.
Dispute resolution
If you have a dispute, contact our support team in the first instance and provide full details. We aim to address queries promptly and fairly. If we cannot resolve a dispute directly, we will outline the next steps for escalation. Any legal action must be brought in the courts permitted by applicable law.
Updates to terms and conditions
We may update these terms from time to time. Changes will be posted on this page and, where appropriate, notified to account holders. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept updated terms, you should stop using the service and close your account.